Returns Policy
Returns and Warranty Policy
Effective Date: June 2026
1. Refurbished and Reconditioned Diesel Injectors
Powerstroke Diesel Injectors provides a 6-month warranty on all refurbished and reconditioned diesel injectors.
The warranty covers:
- Manufacturing defects
- Refurbishment workmanship defects
The warranty does not cover:
- Incorrect installation
- Vehicle electrical faults
- Fuel contamination
- Water contamination
- Abuse, misuse, or negligence
- Damage caused by unrelated engine faults
2. Brand-New Diesel Injectors
Brand-new diesel injectors are supplied without warranty from Powerstroke Diesel Injectors unless otherwise specified by the manufacturer.
Warranty claims on new injectors may be subject to the manufacturer’s warranty terms and conditions.
3. Return Process
To initiate a return or warranty claim:
- Contact us via phone or email.
- Provide proof of purchase.
- Provide details of the issue experienced.
- Return the injector for inspection.
All warranty claims are subject to technical inspection before approval.
4. Non-Returnable Items
We do not accept returns for:
- Products damaged through misuse
- Products modified by third parties
- Products installed incorrectly
- Products outside the warranty period
5. Contact Details
Phone: 067 000 9115
Email: sales@powerstrokedieselinjectors.co.za